Common Questions

FAQ

Foodies
How does health and safety work?

Home cooks are required to take their local Food Handler Certificate. The badge of the certificate will be displayed on their profile page in the app.

Can I get the order the same day?

Each home cook has their own hours and delivery times. Home cooks availabilities will be displayed on their profile page, and those who are available will be showed to you in priority on your home page.

Is it pre-order or instant order?

Both. Each home cook has their own hours and delivery times. Home cooks availabilities will be displayed on their profile page, and those who are available will be showed to you in priority on your home page.

What are the opening and closing hours?

Each home cook has their own opening and closing time. Home cooks availabilities will be displayed on their profile page.

What if I don’t like the food?

Your order will be refunded and we will share feedback to the cook. If it happens once, we refund. If it happens more than once in the same account, we will investigate.

How does health and safety work?

Home cooks are required to take their local Food Handler Certificate. The badge of the certificate will be displayed on their profile page in the app.

Can I get the order the same day?

Each home cook has their own hours and delivery times. Home cooks availabilities will be displayed on their profile page, and those who are available will be showed to you in priority on your home page.

Is it pre-order or instant order?

Both. Each home cook has their own hours and delivery times. Home cooks availabilities will be displayed on their profile page, and those who are available will be showed to you in priority on your home page.

What are the opening and closing hours?

Each home cook has their own opening and closing time. Home cooks availabilities will be displayed on their profile page.

What if I don’t like the food?

Your order will be refunded and we will share feedback to the cook. If it happens once, we refund. If it happens more than once in the same account, we will investigate.

Culinarians
How should I get started?

Download the Culinarian mobile app and follow the steps on the app. You'll need to create your profile, menu items and upload your Food Handler Certificate.

How do I make money on Keeor?

You set the price for the menu items and will receive payouts for your completed orders.

How many dishes can I list on my menu?

As many as you want. However, we recommend to list what you can handle to ensure quality to your customers.

Who does the delivery?

You have the option to set up your account for your to deliver to your customers or for them to pick-up.

When can I start?

Today!

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for Foodies